Privacy Policy
Effective date: 09/01/2026
Introduction and organizational info
We, at TURBO FUTUR, are dedicated to serving our customers and contacts to the best of our abilities. Part of our commitment involves the responsible management of personal information collected through our website turbofutur.com, and any related interactions. Our primary goals in processing this information include:
- Enhancing the user experience on our platform by understanding customer needs and preferences.
- Providing timely support and responding to inquiries or service requests.
- Improving our products and services to meet the evolving demands of our users.
- Conducting necessary business operations, such as billing and account management.
It is our policy to process personal information with the utmost respect for privacy and security. We adhere to all relevant regulations and guidelines to ensure that the data we handle is protected against unauthorized access, disclosure, alteration, and destruction. Our practices are designed to safeguard the confidentiality and integrity of your personal information, while enabling us to deliver the services you trust us with.
We do not have a designated Data Protection Officer (DPO) but remain fully committed to addressing your privacy concerns. Should you have any questions or require further information about how we manage personal information, please feel free to contact us at support@turbofutur.com.
Your privacy is our priority. We are committed to processing your personal information transparently and with your safety in mind. This commitment extends to our collaboration with third-party services that may process personal information on our behalf, such as in the case of sending invoices. Rest assured, all activities are conducted in strict compliance with applicable privacy laws.
Scope and application
Our privacy policy is designed to protect the personal information of all our stakeholders, including website visitors, registered users, and customers. Whether you are just browsing our website turbofutur.com, using our services as a registered user, or engaging with us as a valued customer, we ensure that your personal data is processed with the highest standards of privacy and security. This policy outlines our practices and your rights related to personal information.
Data collection and processing
Our commitment to transparency and data protection extends to how we collect and use your personal information. We gather personal data through various interactions, including but not limited to, when you utilize our services or products or directly provide information to us.
The following list details the types of personal information we may process:
- Operating system and version
- Browser information and language
- Device ID
- Email address and/or Phone number
- Payment method and history
- IP-based approximate location
- Purchase history
Please note, that we only process information that is essential for delivering our services, complying with legal obligations, or enhancing your user experience. Your privacy is paramount, and we are dedicated to handling your personal information responsibly and in accordance with all applicable laws.
At TURBO FUTUR, we believe in using personal information responsibly and ethically. The data we collect serves multiple purposes, all aimed at enhancing the services we offer and ensuring the highest level of satisfaction among our users, customers, and employees. Here are the key ways in which we use the personal information collected:
- Authentication and security
- Customizing and adapting user experience
- Research and development
- Customer support
- Content delivery
- Communication efforts
- Analytics and performance tracking
- Payment processing
- Marketing and advertising
- User engagement and retention
- User feedback and satisfaction
Your privacy is our priority. We process your personal information transparently and in accordance with your preferences and applicable privacy laws. We are committed to ensuring that your data is used solely for the purposes for which it was collected and in ways that you have authorized.
Data storage and protection
Data storage
Personal information is stored in secure servers located in the following locations: EU. For services that require international data transfer, we ensure that such transfers comply with all applicable laws and maintain data protection standards equivalent to those in our primary location.
Data hosting partners: We partner with reputable data hosting providers committed to using state-of-the-art security measures. These partners are selected based on their adherence to stringent data protection standards.
Data protection measures
Access control: Access to personal information is strictly limited to authorized personnel who have a legitimate business need to access the data. We enforce strict access controls and regularly review permissions.
Data sharing and disclosure
At TURBO FUTUR, we are committed to safeguarding your personal information and ensuring it is treated with the utmost respect. This commitment extends to how we handle the sharing and disclosure of your data. Below we outline our practices in this area:
Sharing personal information
Third-party service providers: We may share your information with third-party service providers who perform services on our behalf. Such trusted parties may have access to personally identifiable information on a need-to-know basis and will be contractually obliged to keep your information confidential. These partners are prohibited from using your personal information for any purpose other than to provide these services to TURBO FUTUR, and they are required to maintain the confidentiality of your information.
Data processing agreements
When we share your data with third-party service providers, we do so under the protection of Data Processing Agreements (DPAs) that ensure your information is managed in accordance with GDPR and other relevant data protection laws. These agreements mandate that third parties implement adequate technical and organizational measures to ensure the security of your data.
Transparency and control
We believe in transparency and providing you with control over your personal information. You will always be informed about any significant changes to our sharing practices, and where applicable, you will have the option to consent to such changes.
Your trust is important to us, and we strive to ensure that your personal information is disclosed only in accordance with this policy and when there is a justified reason to do so. For any queries or concerns about how we share and disclose personal information, please reach out to us at support@turbofutur.com.
User rights and choices
At TURBO FUTUR, we recognize and respect your rights regarding your personal information, in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. We are committed to ensuring you can exercise your rights effectively. Below is an overview of your rights and how you can exercise them:
Your rights
- Right of access (Art. 15 GDPR): You have the right to request access to the personal information we hold about you and to obtain information about how we process it.
- Right to rectification (Art. 16 GDPR): If you believe that any personal information we hold about you is incorrect or incomplete, you have the right to request its correction or completion.
- Right to erasure ('right to be forgotten') (Art. 17 GDPR): You have the right to request the deletion of your personal information when it is no longer necessary for the purposes for which it was collected, among other circumstances.
- Right to restriction of processing (Art. 18 GDPR): You have the right to request that we restrict the processing of your personal information under certain conditions.
- Right to data portability (Art. 20 GDPR): You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit those data to another controller.
- Right to object (Art. 21 GDPR): You have the right to object to the processing of your personal information, under certain conditions, including processing for direct marketing.
- Right to withdraw consent (Art. 7(3) GDPR): Where the processing of your personal information is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
- Right to lodge a complaint (Art. 77 GDPR): You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable data protection laws.
Exercising your rights
To exercise any of these rights, please contact us at support@turbofutur.com. We will respond to your request in accordance with applicable data protection laws and within the timeframes stipulated by those laws. Please note, in some cases, we may need to verify your identity as part of the process to ensure the security of your personal information.
We are committed to facilitating the exercise of your rights and to ensuring you have full control over your personal information. If you have any questions or concerns about how your personal information is handled, please do not hesitate to get in touch with us.
Cookies and tracking technologies
At TURBO FUTUR, we value your privacy and are committed to being transparent about our use of cookies and other tracking technologies on our website turbofutur.com. These technologies play a crucial role in ensuring the smooth operation of our digital platforms, enhancing your user experience, and providing insights that help us improve.
Understanding cookies and tracking technologies
Cookies are small data files placed on your device that enable us to remember your preferences and collect information about your website usage. Tracking technologies, such as web beacons and pixel tags, help us understand how you interact with our site and which pages you visit.
How we use these technologies
- Essential cookies: Necessary for the website's functionality, such as authentication and security. They do not require consent.
- Performance and analytics cookies: These collect information about how visitors use our website, which pages are visited most frequently, and if error messages are received from web pages. These cookies help us improve our website.
- Functional cookies: Enable the website to provide enhanced functionality and personalization, like remembering your preferences.
- Advertising and targeting cookies: Used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of the advertising campaign.
Your choices and consent
Upon your first visit, our website will present you with a cookie consent banner, where you can:
- Accept all cookies: Consent to the use of all cookies and tracking technologies.
- Reject non-essential cookies: Only essential cookies will be used to provide you with necessary website functions.
- Customize your preferences: Choose which categories of cookies you wish to allow.
International data transfers
At TURBO FUTUR, we may transfer your personal information to locations outside of your country of residence, including to countries that may have different data protection laws than those in your jurisdiction. We want to assure you that any such transfers are conducted with the utmost care and in compliance with applicable data protection regulations, including the General Data Protection Regulation (GDPR).
Children's privacy
At TURBO FUTUR, we are committed to protecting the privacy of children who use our services. We recognize the importance of safeguarding the personal information of minors, and we take steps to ensure compliance with applicable laws and regulations, including the Children’s Online Privacy Protection Act (COPPA) in the United States and similar regulations in other jurisdictions.
Age requirements
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under this age without verifiable parental consent. If you are under the age of 13, please do not use our services or provide any personal information to us.
Collection and use of children's information
If we become aware that we have inadvertently collected personal information from a child under the age of 13 without verifiable parental consent, we will take prompt steps to delete such information from our records. If you believe that we may have collected personal information from a child under the age of 13 without parental consent, please contact us immediately at support@turbofutur.com.
Verifiable parental consent
For certain features or services that may be directed towards children, we may obtain verifiable parental consent before collecting, using, or disclosing personal information from a child. Verifiable parental consent may be obtained through methods such as:
- Providing a consent form to be signed and returned by the child’s parent or guardian.
- Verifying a parent’s identity through a credit card transaction or other means.
Parental rights
Parents or legal guardians of children under the age of 13 have the right to review, update, or delete any personal information collected from their child. To exercise these rights or to request the deletion of a child’s information, please contact us at support@turbofutur.com.
Compliance with United States privacy laws
To appeal a decision we may make regarding your request, please contact us within 60 days of receiving our response by submitting your request through the link on our website or by email to support@turbofutur.com. In your appeal request, please include your original request, the date of our response, and a brief explanation of why you believe our decision was incorrect.
For residents of the United States of America the following provisions apply:
A. Individual rights
The California Consumer Privacy Act provides residents of California specific rights regarding their personal information, additional to what has been described before.
B. Right to Know
You may request that we disclose to you what personal information we have collected, used, shared, or sold about you, and why we collected, used, shared, or sold that information. Specifically, you may request the disclosure of:
- The categories of personal information collected
- Specific pieces of personal information collected
- The categories of sources from which we collected personal information
- The purposes for which personal information is used
- The categories of third parties with whom personal information is shared
- The categories of information that are sold or disclosed to third parties
C. Right to Delete
You may request that we delete personal information we have collected about you.
D. Right to Correct
You may ask us to correct inaccurate information that we have about you.
E. Right to Limit
You can request us to only use your sensitive personal information (for example, your social security number, your genetic data, etc.) for limited purposes, such as providing you with the services you requested.
F. Right to Opt-Out
You may request that we stop selling or sharing your personal information (“opt-out”). You can make use of your right to opt-out of the sale or sharing of personal information by submitting your request through the link on our website.
G. Right to Non-Discrimination
You have the right to be protected from discrimination for exercising your rights.
H. Submitting requests
You may submit your request by sending an email to support@turbofutur.com. We will compare the information you submit to us with the information we have in our records to verify your request. We will then respond to your request in accordance with the requirements.
I. Children under the age of 13
TURBO FUTUR recognizes the importance of protecting the privacy of minors. We do not knowingly collect or disclose the personal information of children under the age of 13. If a child under the age of 13 has provided us with personal information, we ask that a parent or guardian contacts us by email to support@turbofutur.com.
J. Sensitive data and/or biometric data
We only process sensitive personal data with your prior consent and only for specific purposes that are clearly disclosed at the time of collection. You may withdraw your consent at any time by submitting your request through the link on our website or by email to support@turbofutur.com.
Direct marketing and communications
At TURBO FUTUR, we may use your personal information to send you direct marketing communications about our products, services, promotions, and other relevant information that we believe may be of interest to you. We are committed to ensuring that our direct marketing practices are transparent, lawful, and in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the ePrivacy Directive.
Obtaining consent for direct marketing
Opt-in consent: We will obtain your explicit opt-in consent before sending you direct marketing communications, where required by law. This means that you will have the opportunity to actively consent to receiving marketing messages from us before we send them to you.
Unsubscribe option: Every direct marketing communication we send will include clear instructions on how to unsubscribe or opt-out from receiving future marketing communications. You can exercise your right to opt-out at any time, and we will promptly honor your request to stop sending you marketing messages.
Types of direct marketing communications
We may use your personal information to send you direct marketing communications via various channels, including:
- Email
- Social media platforms
- Push notifications
- In-app messaging
- Retargeting ads
- Geotargeted marketing
- Direct video marketing
Managing your preferences
You have control over the direct marketing communications you receive from us. You can manage your communication preferences by using the unsubscribe link provided in our marketing emails or text messages.
Terms of Service
Turbo Futur SAS · Last updated: November 20, 2025
1. Introduction
The terms of this agreement ("Terms of Service") govern the relationship between you and Turbo Futur SAS, a French Société par Actions Simplifiée registered with the Registry of Trade and Companies (RCS) under number 992 812 909, having its registered office at 28 rue Paul Doumer, 95520 Osny, France (hereinafter "Turbo Futur" or "Us" or "We") regarding your use of Turbo Futur’s games, websites, and related services (the "Service").
BY INSTALLING, USING OR OTHERWISE ACCESSING THE SERVICE, YOU AGREE TO THESE TERMS OF SERVICE. IF YOU DO NOT AGREE TO THESE TERMS OF SERVICE, PLEASE DO NOT INSTALL, USE OR OTHERWISE ACCESS THE SERVICE.
2. Ownership; limited license
2.1. Grant of a Limited License to Use the Service
Subject to your agreement and continuing compliance with these Terms of Service, Turbo Futur grants you a non-exclusive, non-transferable, non-sublicensable, revocable and limited license to access and use the Service for your own non-commercial entertainment purposes.
2.2. Suspension and Termination of Account and Service
IMPORTANT: Turbo Futur reserves the right to limit, suspend, terminate, modify, or delete accounts or access to the Service if you are, or Turbo Futur suspects that you are, failing to comply with any of these Terms of Service or for any actual or suspected illegal or improper use of the Service, with or without notice to you. You acknowledge that if your account is terminated or suspended, you may lose your user name and persona as well as any benefits, privileges, earned items and purchased items associated with your use of the Service, and that Turbo Futur is under no obligation to compensate you for any such losses or results.
3. Code of conduct and prohibited uses
You agree that you will not, under any circumstances:
- Cheating & Hacks: Use cheats, exploits, automation software, bots, hacks, mods or any unauthorized third-party software designed to modify or interfere with the Service or any Turbo Futur game experience.
- Toxic Behavior: Engage in any act that Turbo Futur deems to be in conflict with the spirit or intent of the Service or make improper use of Turbo Futur’s support services. This includes hate speech, harassment, or abusive behavior towards other players or Turbo Futur staff.
- Disruptive Services: Disrupt, overburden, or aid or assist in the disruption or overburdening of any computer or server used to offer or support the Service.
4. User content
"User Content" means any communications, images, sounds, and all the material, data, and information that you upload or transmit through the Service. By transmitting or submitting any User Content while using the Service, you affirm, represent and warrant that such transmission or submission is (a) accurate and not confidential or misleading; (b) not in violation of any laws, contractual restrictions or other third party rights. Turbo Futur reserves the right to remove any User Content (e.g., chat logs, usernames) at its sole discretion.
5. Fees and purchase terms
5.1. Purchases and Virtual Items
In the Service you may purchase, with "real world" money, a limited, personal, non-transferable, non-sublicensable, revocable license to use (a) "virtual currency", including but not limited to virtual cash or gems; and (b) "virtual in-game items" (together with "virtual currency", "Virtual Items").
5.2. No Ownership Rights
You do not own Virtual Items. You acknowledge and agree that you shall have no ownership or other property interest in the Account, and you further acknowledge and agree that all rights in and to the Account are and shall forever be owned by and inure to the benefit of Turbo Futur.
5.3. No Refunds
You agree that all sales of Virtual Items are final and that Turbo Futur is not required to provide a refund for any reason, except as required by applicable law. (For EU/French Users: By clicking "Purchase", you waive your right of withdrawal once the content delivery has started.)
6. Updates to the service
You understand that the Service is an evolving one. Turbo Futur may require that you accept updates to the Service. You acknowledge and agree that Turbo Futur may update the Service, with or without notifying you.
7. Disclaimer of warranties
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS FOR YOUR USE, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND THOSE ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
8. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TURBO FUTUR SAS SHALL NOT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR OTHER SIMILAR DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUES, LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION OR OTHER INTANGIBLE LOSSES.
9. Dispute resolution and law
9.1. For Residents of the United States: Binding Arbitration and Class Action Waiver
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
If you are a resident of the United States, you and Turbo Futur agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (collectively, "Disputes") shall be resolved by binding arbitration rather than in court.
- Waiver of Class Actions: You and Turbo Futur agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.
- Arbitration Rules: The arbitration will be conducted by the American Arbitration Association ("AAA") under its rules.
- Opt-Out: You may opt out of this agreement to arbitrate. If you do so, neither you nor Turbo Futur can require the other to participate in an arbitration proceeding. To opt out, you must notify Turbo Futur in writing within 30 days of the date that you first became subject to this arbitration provision.
9.2. For Residents of the Rest of the World (including France/EU)
If you are not a resident of the United States, these Terms of Service shall be governed in all respects by French Law, without regard to conflict of law provisions. You agree that any claim or dispute you may have against Turbo Futur SAS must be resolved exclusively by a court located in Paris, France (or the competent court depending on the nature of the dispute).
9.3. Dispute Resolution for Consumers (France)
In accordance with the French Consumer Code, in the event of a dispute, you have the right to have recourse to a consumer mediator (médiateur de la consommation) with a view to the amicable resolution of the dispute.
10. General provisions
10.1. Assignment
Turbo Futur may assign or delegate these Terms of Service and/or the Turbo Futur Privacy Policy, in whole or in part, to any person or entity at any time with or without your consent.
10.2. Severability
You and Turbo Futur agree that if any portion of these Terms of Service is found illegal or unenforceable, such provision shall be ineffective solely to the extent of such determination of invalidity or unenforceability without affecting the remaining provisions.
10.3. Contact Information
If you have any questions about these Terms of Service, please contact us at: Turbo Futur SAS, 28 rue Paul Doumer, 95520 Osny, France. Email: support@turbofutur.com
